From transport order to suitable vehicle, faster.

One public entrance. The right workspace for every transport user.

Smart Match Transport Network now has a public web entry layer where users can register or sign in, choose whether they need transport or provide transport, and then enter the correct role-specific workspace. Demand-side users can register as Freight Forwarder, Business / Shipper or Local Customer; supply-side users can register as Carrier or Carrier Fleet.

A populated transport marketplace, not an empty prototype.

The demonstration now includes realistic synthetic activity across posted jobs, direct pings, network offers, accepted jobs awaiting details, ongoing work, completed jobs, PODs, invoices and payment states across Customer / Forwarder, Carrier and Carrier Fleet views.

Ratings become compact records after submission.

After a rating is submitted, the long form collapses to a short confirmation. The sender has a 48-hour correction window, after which the rating is locked. Rating notifications are prepared for email delivery to the rated account.

Payment status is managed from one finance location.

Completed jobs remain operational records, while paid/unpaid status is controlled only from the Customer / Forwarder Invoice Ledger. This keeps payment actions out of job-history screens and gives the finance workflow one clear source of truth.

Invoice ledgers stay searchable and easy to inspect.

Customer / Forwarder, Carrier and Carrier Fleet accounts can search directly by invoice number and open a single invoice from the ledger without expanding the full history.

Accepted jobs stay compact until the Forwarder needs to complete one.

Jobs waiting for operational details are presented as a short list. The Forwarder opens one accepted job at a time, completes the full collection, delivery and booking details, and sends that job into Ongoing without expanding every accepted job on the page.

One advert can become several bookable loads automatically.

Smart Read can recognise repeated full-load work in one enquiry, preserve the stated vehicle/body requirement, split timed collection slots into separate jobs, keep delivery windows intact, and carry future-load opportunities into the notes for the booking team.

Fast job entry and manageable completed-job history.

Customer / Forwarder job creation is reduced to four clear actions: Paste Text, Screenshot, Smart Read and Start Another Load. Completed jobs default to This Week, with Last 30 Days and All available when needed, and opening a completed job shows only that selected job.

Useful notes without adding acceptance friction.

Optional carrier notes remain visible with the job, but they no longer create a separate multi-step acceptance process. Smart Match also uses physical load data to surface smaller suitable vehicle options even when a larger vehicle was stated in the source enquiry.

Transport enquiries can start from the format customers already use.

Smart Read can work from pasted text, text/email uploads, voice transcription and screenshot text extraction, then turn the enquiry into structured transport job data for review before matching or posting.

Freight exchanges still leave a lot of work to the user.

Customers / Forwarders often receive bookings as unstructured text and then have to rebuild the job manually, search for suitable capacity and contact carriers. At the same time, drivers and fleets spend time scanning work that may not suit their vehicle.

A simpler journey from customer order to covered job.

Use the marketplace before or after customer confirmation.

Network Jobs help carriers judge commercial suitability in seconds.

Carrier and Carrier Fleet views combine proximity, loaded mileage, vehicle suitability, customer trust, fixed payment terms and configurable cost-based profitability estimates. Carrier Fleet can filter around active drivers and see the best available driver/vehicle without automatic assignment.

The demand side is not limited to freight forwarders.

Local customers and businesses can use the same booking journey to describe a load, compare suitable carrier offers and book transport, while freight forwarders retain the client-confirmation workflow they need.

One customer message can create several separate job drafts.

Smart Read can separate repeated collection-and-delivery instructions from the same message, while carrying relevant shared date information into each individual draft for review.

Smart Match can suggest a suitable vehicle before the forwarder starts contacting carriers.

The forwarder can see an illustrative floor-space plan and a suggested vehicle type based on the load information, helping them understand the likely fit before moving into live carrier matching.

Profitability follows the carrier job through the workflow.

Carriers and carrier fleets can keep estimated commercial performance visible on Network Jobs, pings, offers, ongoing work and completed jobs. Forwarders get a compact sortable offer workspace so high-response jobs remain easy to compare and award.

Smart Read can distinguish a live job from a recurring pricing request.

Multi-run weekly enquiries can be converted into separate pricing templates while shared route and vehicle-request context is retained, reducing repetitive manual entry for regular work.

Smart Read handles common transport shorthand with safer defaults.

The job reader can interpret shorthand dates and times, retain supplied total load weight, and use conservative assumptions when pallet size or stacking information is omitted.

Carrier offers are kept together regardless of where the opportunity started.

Network offers and counter-offers made in response to direct work can be managed from one Offers area. If the work is awarded elsewhere, the no-longer-relevant offer is removed automatically.

Acted-on opportunities stay organised separately from the live Network list.

A carrier's sent offers move into a dedicated workspace while the original Network job can remain available to other suitable carriers. Pending offers can be managed before a booking is confirmed.

Carriers can quote multiple relevant jobs without cluttering the live job list.

Once a carrier or carrier fleet sends an offer, that opportunity moves into their Offers workspace. Accepted work then reserves the selected vehicle for the relevant booking date until the job is completed.

Future work can consider when a vehicle is expected to become free.

Smart Match can distinguish between a vehicle that is unavailable for immediate work and one that is expected to become available before a later collection, while keeping current-job reminders visible to the carrier.

Every offer is tied to a real available vehicle.

Drivers and fleets choose the exact available registered vehicle when responding to work. Once that vehicle is committed to a job, its other open commitments are automatically cleared from the active workflow.

Less searching. Less re-keying. Better use of available capacity.

Built to encourage marketplace growth.

The commercial model is designed to reduce the barrier for forwarders to post work while giving carriers access to a lower-cost digital marketplace and matching workflow.